(713) 479-7300 [email protected]

SUPPORT

CUSTOMER SUPPORT

Junot Systems provides world-class customer support to all NLINK® MES to SAP Solution customers with a valid Maintenance contract. Our team of experienced support specialists provide exemplary support to a variety of customers both in the US and overseas. We use state-of-the-art tools and techniques to support you 24 hours a day, 7 days a week, and 365 days a year, regardless of how many installations you have or where they are located.

CUSTOMER
PORTAL

If you are an NLINK MES to SAP Solution customer click here to get access to our support area. Here you will be able to download the latest release of NLINK, generate temporary NLINK licenses, provide product feedback and suggestions, and more.

HARDWARE
REQUIREMENTS

The NLINK MES to SAP solution runs on standard commercial off-the-shelf hardware. There really are no special hardware requirements but click here to download our current recommendations. Please note that commercial hardware changes so fast that it is difficult to keep this document current. We try to update it on a regular basis.

ASSESSMENT
QUESTIONNAIRE

Register to receive a detailed Customer Assessment Questionnaire that you can fill out today so that we can quickly and accurately understand your particular SAP Landscape and your current MES to SAP integration needs. Don’t forget to indicate whether you use SAP PP or SAP PP-PI.

BUG REPORTS AND
FEATURE REQUESTS

Click here. to submit an NLINK MES to SAP Solution bug report or Feature Request. Before submitting your request please remember to provide the Junot Systems support staff with enough information to be able to quickly reproduce, resolve and/or understand your problem.
VIDEO
PRESENTATIONS

There`s really only so much information you can absorb by reading about an enterprise software product like the NLINK MES to SAP Solution. At some point you need to see the software in action and that`s what the NLINK MES to SAP Solution Video Presentations are all about.

PRODUCT
DEMO

If you have already seen the Video Presentations and reviewed the B2MML White Paper and would like to learn more by scheduling a WebEx demonstration of the NLINK MES to SAP Solution, please click here.

TECHNICAL
INFORMATION

For more technical and product information regarding the NLINK MES to SAP Solution please contact: [email protected]

SALES
INFORMATION

For sales and pricing information regarding the NLINK MES to SAP Solution please contact: [email protected]

SALES INFORMATION

For sales and pricing information regarding the NLINK MES to SAP Solution please contact: [email protected]